Shipping and Delivery Policy

Last updated: December 28, 2021

This Shipping and Delivery Policy outlines how digital products, subscriptions, and additional services purchased from Card Nokkoo are processed and delivered to You.

As Card Nokkoo provides digital services only, no physical products are shipped.

By using our Service, You agree to the terms described below.


1. Nature of Services

Card Nokkoo provides:

  • Digital business cards (VCards)
  • Mini websites
  • WhatsApp stores
  • Custom domain linking
  • Subscription-based digital services

All products are delivered electronically, not physically.


2. Delivery of Digital Services

2.1 Instant Activation

Most digital services are activated immediately after successful payment.

This includes:

  • VCard creation access
  • Dashboard features
  • Template access
  • Mini website builder
  • WhatsApp store setup

2.2 Custom Domain Activation

For domain mapping or DNS configuration:

  • Processing time may take up to 24–72 hours, depending on DNS propagation.
  • You must provide accurate domain details to avoid delays.

2.3 Email Notifications

After purchase, You will receive:

  • Payment confirmation
  • Activation confirmation
  • Login/feature access details

(All communication is digital.)


3. No Physical Shipping

Since Card Nokkoo does not sell or deliver any physical goods:

  • No courier deliveries
  • No shipping charges
  • No tracking IDs
  • No physical packaging

All deliveries are digital and accessible through Your account.


4. Delivery Delays

Delivery delays may occur due to:

  • Server issues
  • Payment gateway delays
  • Incorrect domain/DNS details provided by You
  • System maintenance
  • High traffic or technical updates

If any delay occurs, our support team will assist promptly.


5. User Responsibilities

You are responsible for:

  • Providing correct email address
  • Ensuring access to your account
  • Providing accurate domain details (if applicable)
  • Checking spam/junk folders for activation mail

6. Failed Delivery

Delivery may fail if:

  • Your email is incorrect
  • Your domain DNS is configured incorrectly
  • Payment was unsuccessful

In such cases, please contact our support team.


7. International Delivery

Since our services are digital:

  • We deliver worldwide
  • No additional charges apply
  • Delivery times remain the same globally

8. Updates and Upgrades

Digital services may include:

  • New features
  • Improvements
  • Bug fixes

These updates are delivered automatically to Your dashboard without additional shipping or delivery steps.


9. Changes to This Policy

Card Nokkoo reserves the right to modify this Shipping & Delivery Policy at any time.

Updates will be posted on this page, and the "Last Updated" date will reflect the changes.

Continued use of the Service indicates Your acceptance of the updated policy.


Contact Us

If You have any questions regarding this Shipping and Delivery Policy, You can contact us:

📞 Phone: 9846605743

📧 Email: [email protected]

🏢 Address:

Card Nokkoo

Technolodge, Kakkoor P.O

Piravom, Ernakulam

Kerala – 686662